Communication: Working with Parents

We believe that open communication with parents, is an essential part of the success of our service.

We welcome  and elicit feedback, and have dedicated email and telephone lines as well as a comprehensive web site.

In the parents part of the private web site parents are able to download:

  • Welcome pack (parent version)
  • Welcome pack (child version)
  • Parent briefing notes e.g. behaviour managementWelcome Pack for Parents
  • Educational plans
  • Typical day
  • Snack menu
  • A range of administrative forms e.g. Extra session forms.

Feedback. We seek feedback from parents and the children on at least an annual basis.  This information is collated and available on the web site for parents to review.